Orders

Unfortunately, no. Once an order is placed on our website, it is immediately forwarded to our fulfillment warehouses for processing, and no changes or cancellations can be made. We strongly advise double-checking all order details before completing the payment. More Details on Modify/Cancellation Policy.

We utilize independent fulfillment warehouses for order processing and shipping.

Once an order is placed and paid for on our website, it is immediately forwarded for processing. We regret to inform you that no changes can be made to the order after it has been submitted.

We strongly advise reviewing your order details thoroughly before completing your payment to prevent any issues.

Once your order is processed and shipped, you will receive an email with tracking information. You can use the provided tracking number to follow your order's progress on the carrier’s website.

No, unfortunately, orders cannot be combined once placed. If you need additional items, you will need to place a separate order, and additional shipping fees may apply.

If you receive the wrong item, please contact us within 48 hours of delivery, and we'll assist you in correcting the issue.

If any items are missing from your order, they may be shipping from a different warehouse with a separate tracking number.

Please check your account for additional tracking numbers. If your order is being shipped from more than one warehouse, you should have multiple tracking numbers. If you don't see the additional tracking numbers, the website may not have updated them yet. In that case, please email us with your order number, and we’ll promptly provide the missing tracking information.

Claims for missing items must be submitted within 2 days of delivery. We are unable to consider claims for missing or damaged items after this 2-day window, so please inspect your order immediately upon receipt.

If you receive a defective item, please contact us within 48 hours of receiving your order with a description and photos of the issue. We will assist you in following the Defective Apparel Policy. More Details on Refund Policy.

Yes, we accept returns within 20 days of receipt. Please note, all returns are subject to a 25% restocking fee, and you are responsible for return shipping costs. Ensure items are unused and in their original packaging. More Details on Return Policy.

Unfortunately, we do not offer exchanges. If you need a different size or color, you'll need to return the item and place a new order.

Our website displays real-time inventory availability for all products. If an item is out of stock, you won’t be able to add it to your cart.

Yes. Most sold-out items are restocked based on availability from the brand and warehouse. However, restocking times vary by product, color, size, and warehouse, so we cannot guarantee a specific restock date.

Select the “Notify Me” option on the product page to receive an email when the exact color and size become available again at your preferred warehouse. You can also check availability at another warehouse if you need the item sooner.

Shipping

We primarily use UPS for shipping but occasionally utilize FedEx or USPS depending on stock and location. More details on Shipping Policy.

Orders totaling $299 or more qualify for free shipping, even when items are shipped from multiple warehouses.

For orders under $299, a flat shipping fee of $12.99 applies to each warehouse used to fulfill the order. For example, if your items ship from two warehouses, the total shipping charge will be $25.98.

You can view the warehouse location for each item before adding it to your cart and choose products from the same warehouse whenever possible to reduce shipping costs. See our Shipping Policy for complete details.

Yes. For a flat fee of $5.99, you can add Secure Shipping protection to your order. It provides additional coverage if your package is lost, stolen, or damaged during transit.

Secure Shipping is optional and can be selected before checkout. If it is declined and the carrier marks the package as delivered, CheapTshirtUSA may not be able to provide a replacement or refund.

Sometimes our system sends tracking numbers as soon as they are generated, but the carrier may not have updated the tracking information yet. If your tracking shows "not found" or hasn't been updated, please check back later. Carriers typically update their tracking information within a few hours. If you're still having trouble after 24 hours, feel free to contact us.

UPS typically attempts delivery twice. If no one is available to receive the package, it will be held at the nearest UPS location for five days. If not picked up within this period, the package will be returned to the warehouse, and a 25% restocking fee will be applied. More details on Delivery Attempt Failed.

Yes. You can choose which warehouse your order ships from when selecting the product, provided the required color and size are available at that location.

You may select one warehouse for all items or use multiple warehouses when necessary. Orders fulfilled from multiple warehouses will be shipped separately. For orders under $299, a flat shipping fee of $12.99 applies per warehouse, while orders totaling $299 or more qualify for free shipping across all selected warehouses.

We offer 1, 2, and 3-day shipping depending on your location. Same-day shipping applies if your order is placed by 4 PM. A map with exact delivery times for your state is available on our website. More details on Shipping Coverage.

Once the order is placed, we cannot change the shipping address. Please contact UPS with your tracking number to request a correction.

If secure shipping was not selected, CheapTshirtUSA is not responsible for lost or stolen packages after they are marked as delivered by the carrier.

You can see the selected warehouse for each item before adding it to your cart. If your cart contains products from more than one warehouse, the warehouse locations and separate shipping charges will be shown before checkout.

After your order ships, you will receive a separate tracking number for each shipment. Tracking details may be sent at different times as each warehouse processes and ships its portion of the order.

Warehouse

We ship from 10 strategically located warehouses across the USA, helping customers receive their orders quickly and efficiently. You can view available inventory by warehouse and select your preferred shipping location directly from the product page.

Please see our Shipping Policy for complete details.

If an item is out of stock at one warehouse, you can choose another warehouse where the required color and size are available. You have full control over which available warehouse fulfills each item.

You may select products from one warehouse or split your order across multiple warehouses. Each shipment will have its own tracking number, and delivery time may vary depending on the selected warehouse’s location. Nearby warehouse shipments may arrive in approximately 1 business day, while shipments from farther locations may take 2–3 business days.

No, we do not offer a warehouse pickup option. All orders are shipped directly to your delivery address.

Not necessarily. If your items are coming from different warehouses, you will receive multiple tracking numbers, and your items may arrive separately.

Orders placed by 4 PM (local warehouse time) will ship the same day.

Yes. You can choose a specific warehouse when adding products to your cart, provided the selected color and size are available at that location. Choosing a nearby warehouse may help reduce delivery time and avoid unnecessary split shipments.

If your order includes items from multiple warehouses, they will ship separately. Orders under $299 are charged a flat shipping fee of $12.99 per warehouse, while orders totaling $299 or more qualify for free shipping, even when shipped from multiple warehouses.

If an item is out of stock at your nearest warehouse, you can select another warehouse where the required color and size are available. The item will ship from the warehouse you choose, which may result in a slightly longer delivery time.

You can also use the “Notify Me” option to receive an alert when the exact color and size become available again at your preferred warehouse. For orders under $299, the $12.99 flat shipping fee applies to each warehouse used. Orders totaling $299 or more qualify for free shipping, even when fulfilled from multiple warehouses.

Information

Our pricing is designed to offer the same low wholesale price whether you order 1 or 100,000 items, so there’s no need for additional bulk discounts.

All our clothing includes comprehensive Fabric Information, which provides details like fabric thickness.

Fabric thickness is typically measured in ounces (oz.). The higher the oz. number, the thicker the fabric.

To gauge fabric thickness, compare it to similar items you've previously purchased by checking their oz. measurements. This will give you a clear understanding when looking at new items.

Thicker fabric will always have a higher oz. number.

We accept all major credit cards (Visa, MasterCard, American Express), ApplePay, ShopPay and other supported payment gateways through Shopify.