Customer Eligibility Policy
Respectful Conduct & Customer Eligibility Policy
At CheapTshirtUSA, we are committed to providing quality products, competitive pricing, fast order processing, and professional customer service. We strive to build long-term relationships with our customers based on mutual respect, honesty, and professionalism.
To protect our employees, customers, suppliers, warehouse partners, and business operations, we maintain a zero-tolerance policy toward abusive, fraudulent, threatening, or harmful conduct.
By placing an order, creating an account, or communicating with CheapTshirtUSA, you agree to comply with this policy.
Conduct That May Result in Refusal of Service
The following behaviors may result in the immediate suspension, restriction, or permanent termination of service at our sole discretion:
Harassment & Abusive Behavior
- Harassment, intimidation, threats, bullying, or abusive conduct toward our employees, contractors, suppliers, warehouse staff, or representatives.
- Use of profanity, insulting language, discriminatory remarks, or personal attacks directed toward our team members.
False & Defamatory Statements
- Making knowingly false, misleading, defamatory, malicious, or damaging statements regarding CheapTshirtUSA, its employees, products, services, suppliers, partners, or business operations.
- Publishing false information through websites, forums, review platforms, social media, videos, or other public channels.
Fraudulent Activity
- Filing false claims regarding deliveries, shortages, damages, returns, picking mistakes, or product issues.
- Unauthorized chargebacks or payment disputes submitted in bad faith.
- Attempts to obtain products, refunds, credits, replacements, or services through deceptive or dishonest means.
- Use of stolen payment methods or unauthorized account information.
Abuse of Company Policies
- Repeated misuse of discounts, promotional offers, coupons, loyalty programs, shipping policies, return policies, or customer service resources.
- Attempts to manipulate website pricing, inventory systems, promotions, or checkout processes.
Disruptive or Excessive Conduct
- Repeated unreasonable demands that interfere with normal business operations.
- Excessive, hostile, aggressive, or disruptive communications.
- Behavior that negatively impacts our ability to serve other customers efficiently.
Harmful Business Conduct
- Actions intended to interfere with our operations, suppliers, vendors, employees, or customers.
- Attempts to damage our reputation, business relationships, systems, or commercial interests.
Unsafe or Hostile Conduct
- Any conduct that creates a hostile, unsafe, threatening, or unproductive environment for employees, customers, suppliers, contractors, or business partners.
Our Rights & Remedies
If a customer violates this policy, CheapTshirtUSA reserves the right to take one or more of the following actions without prior notice:
- Cancel pending orders.
- Refuse new orders.
- Restrict or permanently close customer accounts.
- Refuse returns, exchanges, credits, or warranty requests.
- Restrict or block access to our websites, customer portals, and online services.
- Restrict or block communication through email, telephone, chat, social media, or other channels.
- Refuse service through any current or future CheapTshirtUSA-operated websites, brands, affiliated companies, or related business entities.
- Recover costs, damages, fees, or losses resulting from fraudulent or abusive conduct where permitted by law.
- Take any additional action reasonably necessary to protect our employees, customers, suppliers, business operations, and reputation.
Right to Refuse Service
CheapTshirtUSA reserves the right to refuse service, cancel orders, or discontinue business relationships with any individual, organization, or account when we believe doing so is necessary to protect our business, employees, customers, suppliers, or operational integrity.
Nothing in this policy shall limit any legal rights or remedies available to CheapTshirtUSA under applicable laws.
Our Commitment
We value respectful, honest, and professional relationships with our customers and work hard to provide exceptional service to everyone we serve.
We respectfully ask that all interactions with our team be conducted in a courteous and professional manner so we can continue delivering the best possible experience for all customers.
Contact Information
If you have questions regarding this policy, please contact:
CheapTshirtUSA Customer Support
Email: info@cheaptshirtusa.com
Website: CheapTshirtUSA
By using our website, creating an account, or placing an order, you acknowledge and agree to this Customer Eligibility Policy.